Frequently Asked Questions
Everything you need to know about your GA-DE beauty experience.
Does GA-DE test its products on animals?
No, GA-DE is committed to cruelty-free beauty. We do not test our products or ingredients on animals, nor do we commission third parties to do so on our behalf.
What is your return policy for cosmetics?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.
Are GA-DE products dermatologically tested?
Yes, our products undergo rigorous dermatological testing to ensure they meet high standards of safety and quality for all skin types.
Do you offer international shipping?
Yes, we ship GA-DE beauty products to many countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.